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Royal Enfield Showroom
Course
Service Design
Duration
2 weeks
Skills
User Research
Data Analysis
Service Blueprint Mapping
Problem-Solving
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Service design is a human-centered approach to designing and improving services. It focuses on creating seamless and enjoyable experiences for users by considering all aspects of a service, from the initial interaction to the final outcome. Service designers analyze user needs, map customer journeys, and identify opportunities for improvement. They collaborate with various stakeholders, including customers, employees, and technology experts, to create innovative and user-centric solutions.
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